Dialog Reviews

Dialog has an overall rating of 4.4 based on 25 reviews. Customer feedback on Dialog is mixed.

4.4/5.0

25 reviews

5 Stars

14

4 Stars

7

3 Stars

4

2 Stars

0

1 Star

0

All Dialog Reviews (25)
David_garcia75
May 19, 2026
"Quick and Easy Support!"
Had a small issue with my connection, but the support guy got it sorted quickly :) I didn’t have to keep explaining things over and over, which was a relief. Really happy with the service, thanks Dialog!
FERNANDEZ
May 13, 2026
"Solid router so far"
Feels like a good router so far. The build feels solid in hand, and honestly... it’s been working well without any issues yet. Happy with it
james1987
May 03, 2026
"dialog rewards are actually helpful"
i’ve found the loyalty rewards useful. they’re easy to use, and i’ve gotten a few nice offers that were actually worth it.
Judith.carroll
April 27, 2026
"I messed around with the privacy settings and..."
I messed around with the privacy settings and they were actually easy to figure out, so now my account feels a lot safer and I don’t feel like I’m missing some hidden option somewhere
hello_michael972
April 21, 2026
"Helpful updates, just a bit much sometimes"
Not gonna lie, the dialog messages are actually useful most of the time, especially the data offers and bill reminders. I do feel like I get a few too many promo SMS now and then, but it’s still okay. They’re easy to understand and help me not miss out on offers.
Dixie.mcalexander
April 19, 2026
"Package activation was smooth"
I used dialog.lk to activate my data package, and it went smoothly. The steps were clear enough, and the package got activated in a few minutes, actually, I think it was quicker than I expected.
The renewal also happened on time, so I didn’t have to call customer care or do anything extra. The only thing is the page can load a bit slowly sometimes, but overall it was a good experience.
geraldine_Aylsworth83
April 09, 2026
"Roaming was reliable enough for my Singapore trip"
I used dialog roaming during a short trip to Singapore, it did the job well. As soon as I landed, it connected faster than I expected, which was a relief since I needed maps and messages right away. The data stayed mostly stable throughout the trip. There was just one moment where the internet slowed down quite a bit, but after restarting my phone, it went back to normal. The charges weren’t exactly cheap, but they felt clear enough and I didn’t feel surprised by anything. For me, it was a good overall experience. I just wish the app updated the usage details a little faster because I like keeping an eye on that while traveling.
pauline1987
March 24, 2026
"Surprisingly Clear Billing"
I’ve been using dialog for a while now, the billing is clearer than I expected, which is not something I usually say about telecom services. I can actually see what I’m being charged for without having to guess or dig around too much. So far, no strange hidden amounts have popped up, which is a nice change. It makes tracking my monthly spending a lot easier. Overall, good experience
judysaulnier4019
March 21, 2026
"I’m usually the first to complain about data..."
I’m usually the first to complain about data tracking being off, because it’s annoying when the numbers don’t match, it’s annoying when GBs randomly disappear, and it’s annoying having to keep checking it. But so far, this has been updating fast and the usage actually looks correct. I haven’t noticed any weird missing data or random gaps, which is a relief.
James_knight86
March 11, 2026
"They fixed it, but the wait was rough"
Support did eventually get everything sorted out, so I’ll give them credit for that. But the wait felt way too long and it kind of left a bad feeling. I was glad it got fixed in the end, but the whole thing was more frustrating than it needed to be
CLARK
March 10, 2026
"Install Was Set Up Super Fast"
They got my installation booked really quickly, it was way easier than I expected. No stress, no back-and-forth nonsense. Then suddenly I was like, wait, that’s it? Nice
sally_Maldonado98
March 06, 2026
"Paid my Dialog bill and did a…"
Paid my Dialog bill and did a reload through the app, and both went through quickly. No drama there. The only annoying thing is the balance sometimes takes its sweet time to update, which is a bit frustrating because you’re left wondering if it actually reflected or not. Like, just show the balance properly already. But overall, it worked fine and it’s not a huge issue for me
Morris_williams71
February 26, 2026
"Cancelling my Dialog service took longer than expected"
I asked to cancel my Dialog service, and it did get sorted in the end, but I had to call a few times before everything was done. The staff I spoke to were fine and tried to help, but the whole process felt a bit slower than I expected. I’ve dealt with similar service changes before, so maybe I was hoping it would be quicker and more straightforward. Not a terrible experience, just something that could be made easier
hello_teresa247
February 23, 2026
"Heads up: the plan options are actually flexible"
Just a quick heads-up for anyone looking into this: they have a lot of different plans depending on what you need, and switching between them was easy when my situation changed. Definitely worth checking the options carefully so you pick the one that fits best.
Alan.mauk
February 22, 2026
"Fair Prices and No Fuss"
I’ve been using Dialog for quite a while now, i don’t have much to complain about. The prices feel fair, and the packages give me enough data for what I’m paying. At the end of the day, I just want something that works without costing too much, and Dialog has been doing that for me.
AmyKalar
February 21, 2026
"Pretty good speeds for what I need"
I’ve been using Dialog home internet for a while, the speed is good most of the time. YouTube works fine, downloads don’t usually take forever, and for normal daily use it does the job. It can slow down a bit in the evenings, but I guess that’s expected when more people are online, so I can’t complain too much. It’s not perfect, but for what I’m paying and how I use it, I’m generally happy with it...
kathryn1984
February 12, 2026
"I switched my old number over to Dialog..."
I switched my old number over to Dialog, and from what I remember, the whole thing was straightforward. The staff walked me through the steps clearly, and I didn’t have to wait too long before it was active. I was expecting a bit more hassle, but it went fine. No major issues so far, so I’m happy with it
MohammadTipton_22
February 09, 2026
"Pretty reliable for everyday use"
I've been using Dialog for both my home internet and mobile for a while now, and overall it's been decent. The connection is mostly stable, and my calls are usually clear. It does slow down sometimes in the evenings, but then it gets back to normal after a bit. Not perfect, but good enough for daily use. I also had to contact support once, and they helped me without making me wait too long.
gail1997
February 08, 2026
"Pretty reliable for everyday calls"
I mostly use Dialog for phone calls, since I’m usually calling family or sorting out small work things while I’m out and about. For the most part, it’s been good. The voice quality is clear where I live, and calls don’t really drop often, even if I’m walking around or on the way to the shops. Sometimes when I’m inside certain buildings, especially thicker concrete ones, the sound can get a bit low or cut for a few seconds. It’s not something that ruins the call, but you do notice it. Overall I’m happy with it, just wish the indoor signal was a little stronger.
AlexandraMerrick_45
February 04, 2026
"I qualified for the promo and it kicked..."
I qualified for the promo and it kicked in quickly, which was nice. The whole thing was easy to deal with, and I didn’t run into any real issues, always a relief when these promos actually work like they’re supposed to.

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